Blackbourn Custom Thermoforming

Privacy Policy & Information

Please review our privacy policy and terms of use, which govern your visit to our site, to understand our practices. Please read them carefully. If you visit or shop at Blackbourn.com, you accept these conditions. If you have any questions after consulting this page, please contact our office at Blackbourn, 200 Fourth Avenue North, Edgerton MN 56128. Our toll free number is 1-800-842-7550 and our business hours are 8:00 a.m. to 5:00 p.m. CST, Monday through Friday.

Personal Information

We only collect personally identifiable data, such as names, mailing addresses, shipping addresses, and email addresses when voluntarily submitted by a visitor. Visitors may choose to submit personal information in order to obtain information, to ask a question or make a comment, to place an order, or to request a print catalog. Providing personal information is a decision of you, the visitor. We will collect personally identifiable data to email you with updates or news, respond to your questions or comments, and to send out print catalogs and information about our products.

The information a visitor supplies to us is added to our customer database. You may receive periodic mailings or electronic communications from us about new products and services, discounts, special promotions, and the like.

Customer data and email addresses are for use only by Blackbourn and are not provided to anyone outside our company unless required by law. If you no longer wish to receive our electronic communications, you may opt-out of receiving them by emailing us at info@blackbourn.com here. Please indicate "unsubscribe" in the subject line of the email along with your exact name.

To have your name removed from our print catalog list, please contact us by email at info@blackbourn.com here or by mail at Blackbourn, 200 Fourth Avenue North, Edgerton MN 56128. Please provide your customer number, exact name, and mailing address as it appears on your mailing label.

Note: In order to process your purchase, we may send you a confirmation email or we may contact you by email, mail, or telephone if we have any questions regarding your order.

Cookies

"Cookies" are alphanumeric identifiers that are stored by your browser on your computer's hard drive. We use cookie technology only to obtain non-personal information from online visitors to provide them with the best possible online experience. We track information in an aggregate form to allow us to update and improve our site; however, peronsally identifiable information is not extracted in this process.

Security

We always use industry-standard encryption technologies when transferring and receiving consumer information exchanged with our site. When our order form asks a user to enter sensitive information, such as a credit card number, that information is encrypted with SSL. While on a secure page, such as our order form, the lock icon on the bottom of your browser becomes locked. We also have security measures in place in our physical facilities to protect against loss, misuse, or alteration of information under our control.

Your credit card number and expiration are used to process your current transaction only. For your security and ours, we do not store credit card information on our online server.

Questions & Comments

For questions or comments about this site, please contact us at: info@blackbourn.com here.