Customers will not be advised of art charges less than $35.00. Order information and the artwork used on the order will be kept on file for three years. Customer supplied artwork can be returned if specified on the purchase order. Factory does not keep the original, customer supplied artwork; we do however maintain the actual artwork used on the order.

Sending Artwork
If you wish to send your artwork on disk or via e-mail, please use the following guidelines:

Accepted Programs	Important Information That Must Be Included
Macromedia Freehand® Quark XPress™ Adobe Illustrator® Adobe Photoshop® InDesign®	Mail or fax a black and white/color hard copy to ensure we have received the correct fonts and that the artwork looks correct. List your company name, the purchase order # and PMS #'s on all correspondence. And list the Blackbourn Account Manager's name.
Acceptable File Formats	Color Information
3 1/2" diskettes CD-ROM SuperDisk™ E-Mail - artwork@blackbourn.com	Use the Pantone® color matching system. Specify the PMS# on your PO, whether ink is gloss (coated) or flat (uncoated). Gloss (coated) ink will be used unless specified otherwise. PMS color matching charges will apply.
Requirements for files sent by e-mail or disk	Common Difficulties with Computer Files
Save your documents and/or files in one of the Accepted Programs listed above. We use Macintosh computers; however, the IBM compatible PC versions of these programs usually don't cause a problem. Hint: exporting or saving the file in EPS format works best in most situations. Include a copy of all fonts used or convert fonts to paths/curves before sending. Include all of the imported/imbedded files (EPS, TIF, JPG, etc.) that are required to output to film. When sending by E-Mail use Stuff-It Expander™ or Zip-It if over 1meg. Please send high resolution photos (600 dpi or over) by disk. E-Mail - artwork@blackbourn.com	Fonts to be used are not included on the disk (screen fonts and printer fonts are required). A hard copy is not sent with the order. A hard copy is sent but does not match the artwork. ESP or TIFF files being used in the artwork are not included. All elements of a file are not present on the disk.

Art Terminology
Production-Ready Art	Trapping
Production-ready art for hotstamp or screen print on vinyl consists of clean, black on white art, with sharp clean lines sized to fit the selected product. Laser prints at 1200 dpi and above would be acceptable. Photocopies, fax copies, business cards, yellow page and newspaper ads are not considered to be production-ready art.	Trapping is the process of overlapping adjacent colors to avoid multiple-color registration problems. Trapping, also called choke and spread, is necessary in screen printing. If you send your artwork in one of our accepted formats, we will create chokes and spreads (traps) for your artwork.
Halftones/Screens Tints, Graduated Tints	Computer Fonts
Halftones and screen tints are areas of color created by dots instead of solid ink coverage. Graduated screen tints are areas of color that gradually change their density from light to dark. Graduated screen tints below 10% will not print. Tints of 90% or more will print solid. Please keep screen tints between 80% and 20%. If artwork is sent in one of our accepted formats, we can ensure that half tones and tints will be printed at the optimal line screen and angle.	Computers use groups of typefaces called fonts; for example Helvetica, Times Bold, or Franklin Italics. Font formats that are acceptable are Postscript Type 1, Truetype, Opentype, DFont, and Multiple Master. If your text is not converted to outlines, all fonts will be required to reproduce your artwork.
Line Screen	Bleed
Line screens refer to the number of lines per inch in a halftone image. The lower the number, the larger and more widely spaced the dots will be. Higher numbers allow reproduction of fine detail. For Silk Screening purposes, 65-85 line screens are required.	An imprint is considered to bleed when the image runs to the edges of the product. We require an extra three-sixteenth inch of your image in order to bleed on vinyl. We cannot bleed on poly.